MusterPoint is smart social and media management for the public sector, emergency services, and regulated industries giving you a way to work collaboratively on communication and customer contact.

It's perfect for any organisation that requires high audit and accountability with their digital engagement, meeting the unique challenges the public sector, emergency services, local and central government and education face in digital engagement.

MusterPoint founder Christine Townsend has a background in crisis communication and police operational response. As a result of her work in digital engagement for police and the emergency services she created MusterPoint to meet the needs of organisations who regularly interact with the public but need extra audit and accountability function without the restriction of high costs.

The MusterPoint team is based in the UK with representatives in the US and Australia and Europe. Each UK team member has SC clearance and has a combined thirty years experience in working in the public sector and emergency services meaning we have hands-on experience to better support your needs.